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MY PORTFOLIO

I am a versatile, upbeat, and well-organized user experience designer with experience in user-centered design, UI design, wireframing, brand management, online user testing, developing user stories, prototyping, research, and analysis.

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Aligned marketing opt-in across touchpoints to create a consistent, low-friction experience that increased opt-ins.

Validated through user testing, simplifying the flow and improving clarity, visibility, and trust while meeting compliance needs.

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Under UK gambling regulations, William Hill is required to collect and verify customers' occupation and employment status as part of Enhanced Affordability checks. 

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Chat bot custom widget

A platform approach that scales across journeys and cuts down on unnecessary chat bot interactions that fits William Hill, 888, 777 & MrGreen

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Notifications on Santam App 

Santam wants to make the notifications section cleaner, easier to read and quicker to find information within this sectio

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Vodacom App - Voucher Advance

The aim is to allow Vodacom Customers to buy food vouchers from their favorite brands

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Santam - Login Process

The aim of the project is to redesign the login and registration process to allow clients to have a seamless approach registering.

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Racing Post - Fast Results

Discovery & potential need for pre results of a race,  estimated to 15% of the users group. This established a baseline.

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Vodacom- Business 

Cash Advance

Discovering how small to medium-sized businesses may obtain funds and how they might be repaid depending on their daily revenues.

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Santam Client Portal - Wireframes/Prototype

Exploring client’s current digital behaviour and understanding client needs when online. Identifying ideas and innovation for the Client Portal. 

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Vodacom Financial Services - Landing page

Landing page to learn about potential finance packages to help small businesses through a cooperation with Vodacom.

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Impact - Customized affiliates link

The research aimed to explore the use of vanity links and how often they were
used within B2B marketing.

© 2026 by Shiera Bester.

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